Sunday 18 December 2022

Is staff augmentation right for your business?

 We all have been there. You are on a significant development project with your people, and you all keep bumping into the same obstructions. Even though everybody putting their efforts into the project is enormously intelligent, you still need to gain the instrumental skills necessary to launch your product in the market. One of the most affordable and easiest solutions is integrating staff augmentation into your workflow. A good and experienced staff augmentation services provider, can help you connect to an ever-growing pool of trained and experienced workers. These workers possess the required industry skill sets and experience to ensure a streamlined workflow. 


Here are four ways staff augmentation can accelerate and enhance your business:


Set scalability needs

As you operate your business, the challenge of scaling is always looming. Hiring local workers might not be financially ideal based on the scope of the project your team is currently working on. However, reputable and experienced staff augmentation companies make it feasible to match third-party talent to offer to support your current team. Staff augmentation is an excellent way to expand your team so you can effectively manage your workload. 


Find specific skill sets.

It is often challenging to find the right hire, especially in a strong field such as IT. Outsourcing has gained worldwide popularity in helping businesses add critical skills to their project. You could identify specific requirements through staff augmentation and find employees who would excel at those tasks. 


Reduce costs

Staff augmentation is less costly than recruiting local talent. When it is challenging to predict how much money you are likely to save during the project development process, most organizations have made cost reduction one of their top outsourcing goals. 


Enhance productivity

The right team could optimize all your current projects and present solutions you might have yet to encounter previously. For you are now able to maintain your project or projects, you can ensure that the third-party workers adhere to the process systems. Also, with the right team onboard, you will be able to improve your product's life cycle. Instead of solving the problems in-house, consider staff augmentation services to get closer to the project goals. 


Is staff augmentation right for you?

The gist of the story is staff augmentation is an ideal choice for mid-to-large size organizations looking to expand their realm efficiently and successfully. 


Monday 5 December 2022

Technology and Skills are what sets staffing companies in India apart from other options

 Some statistics regarding staffing companies in India 

 

In general, the staffing industry has increased in importance in the last decade. 77% of millennials according to statistics are planning to increase the use of staffing companies in the next five years. According to an ISF Annual Report in 2021-2022, the employment for general staffing increased by 21% and it added 0.15 million to the formal workforce while the others were added to the IT and other professional services. In other reports, it showed the numbers increase further and it keeps increasing with upcoming years. The importance of staffing companies in India has increased due to the fragile economic structure of the country. A large number of options have opened up in the Labour industry and have given incentives for employees to take up opportunities at the drop of the Hat. 

 

Understanding the value of staffing companies in India by assessing global demands

 

We live in a globalized world where the impacts seen in one country will affect others. To understand the value of staffing companies in India it is important to analyze some of the statistics related to other countries such as America. 

 

  1. In 2021 American staffing firms in one week supplied 3.000.000 temporary and contractual workers.

  2. Every year the number of staffing firms has been increasing in the United States and in 2021 it was 25,000 staffing agencies existed in the country.

  3. The size of the United States staffing industry is equal to 151.8 billion dollars.
     

America is known as the greatest country in the world and has been advancing even during times of recession. The Industry in India has also grown exponentially after the pandemic. The industry has provided employment to a diverse population and flexible work opportunities for both women and men. The industry caters to the top sectors such as IT, edutech, eCommerce, Pharma, etc. 

 

Advantages of using staffing companies in India 

 

Some of the best staffing companies in India provide exceptionally skilled and trained professionals who are suited for specific projects. The main advantages are:

 

  1. Hiring speed – You can hire someone within a short period without disrupting the workflow. The staffing company will have a large pool of candidates already available for your consideration. They will do the hiring process by selecting the best candidate suited for the job.

  2. Freedom from legalities – One of the greatest advantages of using a staffing company is not being bothered about taking care of legal compliances. The staffing company will do all the paperwork and provide you with all the completed forms in relation to recruiting temporary staff. Taxes will be calculated according to the salaries and everything will be taken care of by the external staffing companies.

  3. Flexibility – You can be flexible with the period you hire the staff. The temporary staff member could be hired for both short-term and long-term projects. This will give you greater visibility of the performance and assist you to make proper decisions. 

 

 

In 2023 reducing overhead costs and increasing revenues will be the main aim for most companies. Staffing companies in India can therefore help you to organize your responsibilities and reduce risks in business.


Thursday 24 November 2022

Payroll outsourcing services market is expanding with flying colors - Understand the whys and hows!

 Payroll management outsourcing is when a company uses an external resource to handle the compliance and administrative tasks associated with employee pay. Based on the payroll outsourcing firm, this might include making payments and filing payroll taxes on behalf of the organization. Most organizations opt for outsourced payroll services because of the time-consuming manual nature of these tasks. This payroll automation enables payroll managers and HR to concentrate on more strategic tasks in their organizations. 


Payroll management outsourcing allows the company to focus its attention on core business by taking on all the payroll-related activities under its belt. In addition, payroll outsourcing cost lowers the dire need for training the payroll staff. It, moreover, removes the cost of purchasing and maintaining an expensive payroll system for in-house-based operations. Furthermore, it eliminates the cost of buying and upkeeping an expensive payroll system. Hence, these factors push the growth of the payroll outsourcing market. Upgradation in the payroll outsourcing services by a provider to become more efficient is likely to ensure lucrative growth opportunities for the payroll outsourcing market forecast period. 


Has there been any COVID-19 impact on the payroll outsourcing market? Analysis!

The COVID-19 pandemic has had a constructive impact on the payroll outsourcing market as most businesses were functioning remotely; therefore, it was challenging for payroll professionals to work on the compliance regulations related to payroll. Most organizations, therefore, shifted their focus to payroll outsourcing companies for dealing with their payroll-related activities. In addition, as there was a high chance of the virus spreading, payroll outsourcing limited face-to-face interactions among employees and employers. Hence, the pandemic had positively impacted the payroll outsourcing market growth. 


The final words

Payroll management outsourcing services market size is to grow by USD 6.15 billion - as per PR Newswire’s (Cision) report. The ever-growing need to manage the expanding workforce is expected to play an instrumental role in driving the demand for efficient payroll companie's  outsourcing services, eventually benefitting the market. 



Wednesday 23 November 2022

Top 4 qualities of successful staffing companies in India

 Finding and settling with the best staffing company in India is key to ensuring that you have the ideal candidates for the job on offer. You must start by finding the best staffing company for your recruits to be the best fit. Recruiting is undoubtedly one of the most challenging tasks, especially when your recruitment professionals are unsure if they have got the right candidates in the waiting room for the interview. Staffing companies are a better choice because they are dedicated and have access to the most extensive and growing pool of talent. The recruitment process is time-consuming and tedious, especially if you're seeking specific skills. 


You will find many companies that provide staffing solutions; however, if the most ideal staffing service in India is what you seek, specific characteristics need to be paid heed. Let's elaborate on certain qualities a staffing company must have to be deemed the best. 


Ability to build a relationship

Hiring needs connection-building with people. If an organization considers being effective in hiring people, they need people with people management skills. It's often seen that recruitment professionals make efforts to have a friendly bond with their clients. This further ensures that the clients will likely collaborate with you for a long time. Friendly and cordial relations encourage the candidates to voice their opinions and ideas without hesitation. 


Flexibility

A good and successful staffing company requires more flexibility to overcome disappointment and crises and be back on track with fresh zeal. They are expected to rebound quickly and also ensure that they learn a lesson from past experiences. Instead of jumping to conclusions, they must demonstrate strength and pass through the phase with utmost courage. 


Effective communication skills

A good staffing company must have outstanding communication skills. This will further ensure that they draw in the best-fitting candidates. An experienced and best recruiter makes candidates realize their value in the prospective organization. People in the staffing company are often smooth talkers and great listeners. 


Adequate knowledge

The most ideal staffing company always stays on top. They must know the organization, their specific requirements for the candidates, and similar details. Hence, ensuring that adequate research has been done will only attract the best-fitting candidates for the job. 


Conclusion

You must know what you are looking for in a candidate and pass it on to your staffing company because any communication gap between you and your prospective staffing company in India might make or break the entire staffing process, no matter how experienced and reputable they are. 


Sunday 6 November 2022

Accelerate your hiring process with a staffing software company

 The global staffing software solutions market stood at US $390.9 million in 2021 and is projected to become a US $772.8 million industry by 2029, according to Fortune Business Insights report. Staffing software has witnessed a colossal rise in demand as staffing firms use them to source, recruit and track candidates throughout the recruitment process. candidates are hired across three categories by staffing companies: temp-to-hire, contract employment, and long-term and short-term staffing. This software is designed to provide brilliant characteristics, such as adaptability and scalability, that further help track the candidates, contributing to the industries' development opportunities. 


Staffing software is designed to solve issues such as untimely communications or feedback from the interviewers getting lost in the process. When you automate your recruiting process, from source to onboarding, you experience the most streamlined staffing process with an assurance of quality talent acquisition. 


Below are the 4 key benefits of staffing software solutions:


Reduce time to hire

The primary advantage of integrating staffing software into your business operation is to simplify the hiring process, shrinking the time between posting a job vacancy and filling out an employee's exit form. An employee's entire employment cycle can be managed without involving an HR professional who can now contribute their time and intellect to building a more sustainable human resource department. 


Improve the quality of your hire

Once an HR professional is released from a manual hiring task, they get to focus on the value in-depth - add more elements of their job to improve the quality of the candidate being hired. One of the many crucial steps in hiring is sourcing - job boards, scouting, events, etc. Using staffing software, HR professionals can optimize messaging for where they source candidates from while still upkeeping a level of standardization and consistency, thereby bringing in more prospective candidates that are qualified and experienced for the open position. 


Monitor end-to-end recruitment process

Organizations that employ staffing software in their business operations perform high-volume hiring efficiently. The most advanced staffing software features an applicant tracking system that allows recruiters to monitor hires across different departments. The tool also enables HR managers to retrieve relevant information about prospective candidates on the spot. 


Improved internal communication

HR managers can efficiently communicate with candidates across a variety of departments to ensure their interview availability. Other hiring panel members are also allowed access to the system to check the candidates' resumes. 


Implementing a state-of-the-art staffing software into your business operation ensures efficient talent acquisition and a streamlined employee management system. 


Wednesday 2 November 2022

Understanding why HR software is a boon to business of any kind and size

 Just as the COVID-19 pandemic had forced businesses to operate remotely, it had as well given a rise to HR software solutions investments. This is definitely because most businesses across the globe have made peace with the fact that manual methods or tools do not support work from home setup. Now, businesses across the world were quite ahead with the utilization of digital tools in various worlplaces even before pandemic, however things have moved a little further now. To speak the truth, this happens to be the only good thing that had happened in the past year. 


Since human resource management software is aiding every industry, it's imperative for you to understand the system. Having said that, let's take a close look at this article and understand everything about HR software solutions.


Definition

HR software is an automated tool designed to optimize and manage HR operations and the overall objectives of the organization. Such system helps HR professionals to delegate their resources and also time to be more efficient along the way. 


Below are the advantages of HR software solutions:


Saves time

Someone wise once said, Time is Money. While this saying applies to almost everything we do on a daily basis, it as well applies to HR management and functions. The HR department has to invest a large chunk of time in one process, for example attendance or payroll, whereas they could have utilized this time in optimizing other processes that could benefit the organization in the long run. Today, the biggest challenge is outdated HRM tools and practices. Since they require an ample human intervention, HR managers abruptly waste loads of time and energy as well. This is when HR software come in handy. HR software does everything on their own, hence enabling HR professionals to pay attention to other crucial revenue-generating practices. 


Streamlines tasks

In a conventional office setup, human resource professionals are supposed to browse through massive piles of papers or go through long spreadsheets in order to pull off crucial tasks. Both ways, things usually get acutely intricate for HR managers on a daily basis. The most efficient solution to this challenge is investing in HR software. HR software come with user-friendly interfaces that would help HR professionals streamline and complete their tasks in a matter of a few clicks. 


Empowers employees

To manage employees is one of the critical yet difficult tasks. If done manually on a daily basis, this very process could be much time-consuming and challenging for the HR managers. HR software, on the other hand, will make this task streamlined and easier for the organization. This kind of software is developed with features such as employee self-service or ESS. The employee self-service feature ensures that employees are authorized to do several tasks on their own. From checking their attendance to updating information, they will be able to perform a host of tasks without having to involve any third-party.


A sharp growth rate in demand for flexi staffing solution witnessed post pandemic

 


The staffing sector has added 21.9% new employees in this fiscal year, which subsequently has stretched the workforce demand in these post-pandemic times. In comparison to the year 2020-2021, the demand for workforce in 2022 grew at a standard 3.6%. 


E-Commerce, FMCG, healthcare, manufacturing, banking, retail, and logistics have driven the demand for third-party staffing services, such as staff augmentation solutions. Because of these sectors manifold  A report by Flexi Staffing Industry Annual Report 2022 reveals that the demand for new workforce has evidently doubled up in the IT staffing industry with a very sharp leap of 30.7% in Fiscal Year 2022, as compared to 14.1% growth in the Fiscal Year 2021. The report also reveals that the digital adoption of work has given rise to the demand in the IT workforce. Furthermore, for the future, the report predicts that IT/ITeS, fintech and IT-infra are promising influence to have the staffing demand continued. 


The latest employment for general recruitment grew at 21%, adding 1,57,000 lacs new workforce. General recruitment contains flexible staffing across various industries and job roles except for IT and other professional services. 


The Fiscal year 2022 has proven to be exceptional for the flexible staffing sector. The precise return of workforce demand, rising to 21.9%, is a loud and clear indication that both employees and employers are putting in their best efforts to bridge the innovation gap caused by pandemic over these past 2.5 years. 


There is a revived confidence witnessed in global economic growth with the growth of workforce demand exceeding that of the pre-pandemic years. 


The staffing trends clearly reveal the sharp growth rate in flexi work. Flexible working facility continues to positively change the lives of millions along with their families as it ensures livelihood and stability. Also, flexible workforce is expected to be slowly absorbed as the permanent work mode. 


To avail the most efficient and tailored flexi staffing solution, choose only the best staffing services company in India.


Monday 31 October 2022

A look at the staffing software market size and potential

 Staffing software market size was at $2,366.21 million in 2021 and is estimated to reach $3,873.98 million by 2030, stretching wide at CAGR of 5.85% from 2023 to 2030. 


The market growth is to be attributed to the increasing demand for staffing software solutions across different end-use industries. staffing software's most substantial value proposition is to pull down the time and significant staffing costs spent on tedious manual tasks such as job posting, screening, applicant grading, etc. This software helps automate the entire recruiting process, and also limits the time and cost of the organizations. 


Definition of staffing software market

staffing software solutions is designed to optimize the candidate screening, hiring, and onboarding processes. It is also known as an applicant tracking system. 


Staffing software holds manifold advantages for modern recruitment

The essential benefit of acquiring one is to have streamlined the entire process, reducing the time between the recruitment manager's request and when the new hire joins the organization. Organizations with full-fledged staffing software integrated into its system perform high-volume hires in the most efficient manner. 


This eventually ensures that the new hires across the various departments are monitored. In recent years, social reach is colossally imperative in the hiring process. The staffing software allows workers to connect to leading social media channels and reach out to a broader array of prospective candidates. 


Global staffing software market overview

As the corporate world continues to evolve, candidate profile screening, hiring, and onboarding trends continue to change over time. Technological disruption influences the hiring industry, and post-pandemic has expedited the dynamism of the hiring industry. 


The staffing software offers a number of advantages for the hiring process, such as


  • Improved efficiency and productivity

  • Employee experience|morale

  • Employee development|retention

  • Cost savings

  • Minimized errors

  • Regulatory compliance

  • Attendance monitoring

  • Streamlines administrative works

  •  Comment end 

Tuesday 11 October 2022

Solutions to the growing HR challenges in the real estate industry in India

According to a survey report by IBEF (Indian Brand Equity Foundation), in India, the real estate sector is the second-highest employment generator after agriculture. Real estate market cap in India is most likely to stand at US $1 trillion by 2030, which is quite a long jump from US$ 200 billion in 2021. By 2025, it is expected to contribute 13% to the country's GDP, pushing it up on the global index. 


Human resource endeavours in the real estate sector that require immediate attention -


Attracting and recruiting top talents


While the real estate sector typically has the highest employee turnover, its average turnover in the last couple of years has touched near 28% (as per the survey report by IBEF for 2022).


However, despite this aforementioned employee turnover rate in the real estate industry, some problems still prevail. While real estate companies invest big in recruiting young specialists, they often fail to bridge the gap between the candidate's eligibility and job requirements, eventually leading to poor on-site performance. 


Solution -


Real estate professionals are in dire need of mentorship program to attain motivation, hence encouraging improved on-site performance. Outsourcing your HR functions ensures the employment of skilled, industry-specific candidates who are self-motivated to achieve greater output at work. 

 

Handling Payroll


Real estate sector has always been a different business with multi-structured payment systems within one organization. One has to be fully aware of handling payroll challenges of all renditions and sizes. Whether it be shorted paychecks or wrongly calculated pre-tax deductions, both are major red flags in a real estate company or any other company per se


Solution -


When you outsource your payroll efforts to the best staffing company in India, you ensure that your employees' finances are in good hands. 


Workplace issues


An inhospitable work environment and increased pressure to bring in more sales make real estate agents quit their jobs, causing understaffing in the workplace. 


Solution -


A third-party staffing company in India offers temporary staffing or contract-based recruitment to manage fluctuating workloads. 


Health and Safety issues


Most real estate agents easily agree to work odd hours in order to get buyers into homes and have the properties sold on or before the deadline. Therefore safety becomes a concern.


Solution -


A staffing company in India categorizes the shift timing based on the job applicant’s preferences and concern for their safety. 


Attrition


Like any other business sector, real estate is also prone to employee attrition as companies experiment with new ideas, and a vast majority of existing staff fail to deliver on a job. 


Solution -


Staffing companies provide businesses an opportunity to have a workforce with all the necessary skills, qualifications, and experience mandated to deliver on jobs and also have a downsized overall cost of training staff from scratch to fill the positions. 


Temporary workers


Real estate companies often have to deal with employees taking an extended leave of absence or requirements such as growing a team of agents or hiring resources based on short-term projects. In such circumstances, considering temporary staffing is an ideal decision. 

Solution -


Involve the best staffing company in India with hands-on experience in hiring employees on temporary payroll, however, with agreed-upon remunerations and other employment perks.

Thursday 15 September 2022

What is an easy HR solution for effective Human Resource Management?

 Human resource management is an important functional branch of any organization. The HR department deals with the management of workers which includes the intake of the specialized workforce to deal with complicated issues. Now and again every organization faces issues with employees concerning disagreements, retention of employees, and the gap in the workforce. It is the job of every human resource management to implement an HR solution that will be able to solve such problems in a short time. 

 

The use of human resource software has become the answer to all sorts of problems. It is an effective solution to solving any disruption in the employee workforce. The use of software makes it easier to monitor and control the intake of skilled labor into an organization. The use of software also makes it possible to oversee the whole life cycle of an employee from the point they have been taken into the company till the time they exit the company. Analyzing data can be extremely cumbersome without proper technological support. The use of software can make it easier for the department to go through large amounts of data and organize them according to the individual employee. The software will also help the department to track the different changes concerning the performance of the employee. Therefore, it is important that every cooperation uses this software as a basic HR tool to ensure productivity.


Wednesday 7 September 2022

What are the Third Party Hiring Near Me

 The vertical of HR Solutions provided by temp services includes a variety of strategic work aimed at defining a corporate structure, refining workplace culture, deciding on an organizational design, and putting in place a workable people strategy that supports your company’s key pillars and core values.


Third-Party Hiring Provided by Temp Service Near Me


Diversity, strategic recruitment, and talent management analytics must all be included in the formulation of HR-related strategies for temp services.


Work on talent acquisition, design, and deployment of the framework model of compensation and benefits to the transformation of the HR function of Corporate Hiring, HR technology, and database are some of the different levels of HR Solutions.


Benefits of Corporate Hiring



Compensation and benefits are another vertical, also known as a segment of total rewards in HR Solutions, that covers all aspects of employee compensation and benefits, from the basic salary to all variable appraisals, bonus schemes, and other secondary benefits based on their work performance at all levels of the organization.

https://yomamultinational.com/

Thursday 1 September 2022

Using Manpower Supply Company for Manpower Retention

 It has been said time and again by industry experts that India has been witnessing an exponential process of growth over the last decade. There have been enormous opportunities for growth for people in the IT sector and other large-scale industrial organizations. However, growth opportunities often face challenges reflected by the industries' high attrition rate. According to statistics, attrition rates in the IT sector have risen quite dramatically. Statistics show that in the year 2011, the attrition rate in the IT sector was approximately 28%. The percentage is seen as one of the highest among the industrial employment sectors in India.* According to researchers, attrition takes place in companies where a large number of changes are introduced. The change management process is essential to handle employee motivation towards change and also reduce resistance.

 

A Manpower supply company can help to monitor the changes and provide steps to ensure that the employees are motivated toward the change. Several research models have been introduced that insist on the coalition for support towards a change. A manpower supply company will also provide training programs to ensure a complementary relationship between the skills and the job provided to an applicant. Hence, any changes introduced to the company will be handled smoothly by a skilled employee who can tackle the change. A competitive environment can become a challenge for any organization to retain employees to ensure an uninterrupted flow of productivity. 

 

The power of Manpower Providers 

 

Scholars have pointed out that the degree of involvement of a person in their job is an important part of motivation. The higher the motivation toward a given task, low is the attrition.* Employers are looking for new opportunities every day in a highly competitive business sector. Employees with the skills and capabilities to tackle certain jobs have a higher chance of leaving a company for better opportunities. Manpower providers, can you help fill this gap whenever there is a disruption in the workforce? The manpower supply company will not only ensure a steady flow of skilled labor but will also ensure that the employees are trained to handle issues that may arise. Involvement in one’s job can be measured by an individual's effort in fulfilling the task. 


Enhancement of employee involvement is also a part of the manpower supply company's job profile. The company will provide quality motivational techniques, leadership training programs, and other teambuilding programs that can ensure a change in behaviors induced by upskilling. Scholars have focused on the way human resources are managed. Human resource concentrates on the relationship between the employer and the employee, and this is mainly considered as an exchange whereby the employer will provide remuneration for the services rendered by the employee. However, the quality of the service will depend on the quality of the workforce, which could be monitored and enhanced with the help of external staffing companies. 


Busting common myths about employee Management through Professional Staffing Services

 Generally, most corporates have stringent employee management systems that monitor the employee's work performance and the dedicated hours that are contributed to the company. Even if you think that it is unethical to monitor employees, and clock in their timings and dedicated hours, whether it has worked in your favor or hasn't, it does not attest to the fact that it has improved the staff management.


Employee Monitoring Creates Distrust in Your Employees


There are larger corporations around that may have rigid procedures as they may have to undergo extensive security audits, so the rules of employee monitoring and attendance management might be a little different than the others. Since malicious attacks and information leaks are known to be their biggest enemies, monitoring to prevent such issues works for them even though it may seem like a sign of distrust.


In most of these companies, the company's implementation of employee or work performance tracking software, whether free or paid, does not come from the lack of trust in employees but also from the need to organize the workflow so that it is productive in its capacity. Additionally, these tools are a great way to gain insight into most of the team's actions, habits, and needs.


In these, you can easily see the peak hours by organizing workload, time for work, as well as time for meetings or other breaks. At any point, it enables them to see if a particular employee requires additional training. That way, when you Outsource Payroll Services, the real-time report of the dedicated hours given to a task and the records are maintained.


Attendance Management and Monitoring Software by Professional Staffing Services only Benefits Employers.


This software is meant to benefit both employers and employees. If it is only for the employer's gain, it will not be in business for long. Many robust tools are integrated to allow you to give employees access to their tracking data.


Once they have access to their data, these employees can easily pop up on the analytics dashboard as they get assessed as to what are their biggest distractions and what times of the day have been the most productive for them. In this way, employee management by Professional Staffing Services has also proved to be very valuable for them to know the duration required to complete a certain task, giving them a basis to estimate future tasks much more accurately.


Monday 22 August 2022

How has COVID-19 Impacted Employee Management?

 COVID-19 has caused massive destruction in the lives of many, ripping their lives apart; it has impacted the employee management of the organizations. Organizations have had several shortages of resources that they required when the economy was witnessing an increasing downfall due to the industries market dropping low.


How have Staff Recruiters helped in Attendance Management?


Staffing recruiters started looking for Third Party Payroll Companies that could provide their services contractually, which helped regain footing in the organization’s workload requirement. In doing so, they have successfully acquired an additional resource handling the work of those employees that cannot contribute to the organization’s core operations.


Employee Management during COVID-19:


In such circumstances, employee management became difficult as many of the companies’ workforce were unavailable due to their health risks and their family’s health risks.


By deploying the right staff required for the job role, staff augmentation helped diminish the lack of resources by hiring contract-based services that helped upskill attendance management.